Privacy Policy for Apex Roofing & General Contractors

Effective Date: July 13, 2026

Apex Roofing & General Contractors (“Apex Roofing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting an estimate, contacting our company, or using our services.

This Privacy Policy explains what information we collect, how we use it, when it may be disclosed, and the choices available to you.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Your name
• Email address
• Telephone number
• Property address or project location
• Information about your roofing, construction, or handyman-service needs
• Information submitted through website forms
• Messages, questions, photographs, documents, or other information you send to us
• Communication preferences, including SMS or text-message consent
• Any other information you choose to provide

We may also collect certain information automatically when you visit our website, including:

• Internet Protocol address
• Browser type
• Device type
• Operating system
• Referring website
• Pages viewed
• Dates and times of visits
• General geographic location
• Website activity and interaction data
• Cookie and similar technology data

2. How We Collect Information

We may collect information when you:

• Submit a contact or estimate-request form
• Request a roof inspection, consultation, or service
• Call, email, or text our company
• Opt in to receive SMS messages
• Interact with our advertisements
• Communicate with our representatives
• Visit or interact with our website
• Provide information through a third-party platform connected to our services

3. How We Use Your Information

We may use the information we collect to:

• Respond to questions and service requests
• Schedule inspections, consultations, and appointments
• Prepare estimates and communicate about potential projects
• Provide roofing, construction, repair, or handyman services
• Send appointment confirmations and reminders
• Provide customer-service communications
• Send project updates and follow-up messages
• Send marketing or promotional communications when permitted
• Process transactions and maintain business records
• Improve our website, advertising, and customer experience
• Measure the effectiveness of our marketing campaigns
• Protect against fraud, abuse, security threats, or unlawful activity
• Comply with legal, regulatory, insurance, or contractual requirements
• Enforce our agreements and protect our legal rights

4. How We May Share Information

We may share personal information with service providers and vendors that help us operate our business, website, communications, advertising, customer-management systems, and roofing services.

These parties may include:

• Website hosting and maintenance providers
• Customer relationship management platforms
• Scheduling and communication platforms
• Email and text-message service providers
• Telephone carriers
• Advertising and analytics providers
• Payment processors
• Financing providers when requested by the customer
• Insurance, legal, accounting, and professional advisers
• Contractors, subcontractors, suppliers, and project-service providers
• Government agencies or law-enforcement authorities when legally required

We may also disclose information when reasonably necessary to:

• Comply with a law, regulation, subpoena, court order, or legal process
• Protect the rights, property, safety, or security of Apex Roofing & General Contractors, our customers, or others
• Detect or prevent fraud, security incidents, or illegal activity
• Complete a merger, acquisition, sale, financing, restructuring, or transfer involving all or part of our business
• Fulfill a request or transaction initiated or authorized by you

Third parties receiving personal information are expected to use it only for the applicable business purpose and to protect it in accordance with their obligations.

5. SMS Privacy and Consent

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

When you voluntarily provide your telephone number and opt in to receive SMS messages from Apex Roofing & General Contractors, we may send you customer-care and marketing notifications. These messages may include:

• Responses to inquiries
• Appointment confirmations and reminders
• Estimate or inspection follow-ups
• Project and service updates
• Customer-care communications
• Review requests
• Special offers and promotional messages
• Other roofing- or home-service-related information

Message frequency may vary. Standard message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP. After opting out, you may receive a final message confirming that your request has been processed. You may reply HELP for assistance.

Opting out of text messages does not prevent us from communicating with you through other methods when permitted, including telephone or email.

Consent to receive SMS marketing messages is not a condition of purchasing goods or services.

6. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, understand visitor behavior, improve performance, and measure advertising effectiveness.

Cookies are small files stored on your device. You may be able to control or disable cookies through your browser settings. Disabling cookies may affect certain website functions.

Third-party analytics or advertising providers may collect information about your interactions with our website in accordance with their own privacy policies.

7. Advertising and Analytics

We may use advertising and analytics services to understand how visitors use our website, measure campaign performance, and display relevant advertisements.

These providers may use cookies, pixels, device identifiers, or similar technologies. Their collection and use of information are governed by their respective privacy policies and contractual obligations.

SMS opt-in data and consent will not be shared with advertising providers for purposes unrelated to providing the SMS campaign or messaging services you requested.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

• Fulfill the purposes described in this Privacy Policy
• Provide requested services
• Maintain customer and project records
• Meet accounting, tax, insurance, warranty, and legal obligations
• Resolve disputes
• Enforce agreements
• Protect our business and customers

The appropriate retention period depends on the type of information, the reason it was collected, and applicable legal or business requirements.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.

10. Your Privacy Choices

Depending on applicable law, you may have the right to request that we:

• Provide information about personal information we maintain about you
• Correct inaccurate personal information
• Delete certain personal information
• Limit or object to certain uses of personal information
• Stop sending marketing emails
• Stop sending marketing text messages

To unsubscribe from promotional emails, use the unsubscribe instructions included in the applicable email.

To stop SMS messages, reply STOP to any message received from Apex Roofing & General Contractors.

To submit another privacy-related request, contact us using the information at the bottom of this policy. We may need to verify your identity before processing certain requests.

11. Third-Party Websites

Our website may contain links to third-party websites, platforms, social-media profiles, financing providers, manufacturers, or other external services.

We do not control and are not responsible for the privacy, security, content, or practices of third-party websites. You should review the privacy policy of each external website you visit.

12. Children’s Privacy

Our website and services are intended for adults seeking roofing, construction, or property-related services. They are not directed toward children under 13 years of age.

We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.

The updated policy will be published on this page with a revised “Last Updated” date. Your continued use of our website after an update constitutes acknowledgment of the revised policy.

14. Contact Us

For questions about this Privacy Policy, your personal information, or our SMS practices, contact:

Apex Roofing & General Contractors
8131 W Hausman Road, Suite 103
San Antonio, Texas 78249

Phone: (726) 727-7663
Email: info@apexroofing.biz
Website: https://apexroofing.biz/
Privacy Policy: https://apexroofing.biz/privacy-policy/